Frequently Asked Questions


How Do I Schedule an Appointment


You may either call or email the office to schedule an appointment. The office telephone is 916.941.6051 and email is New patients are welcome, and I will do my best to accommodate your needs. To reserve your first appointment, a credit card is required, and I appreciate your observance of the office cancellation policy. Payment is due at the time of your visit in the form of cash, check, or credit card. 

Do I Need to Bring Anything to My First Appointment


You will receive a Welcome email upon making your appointment which contains New Patient Paperwork, please print it out and bring the completed forms along with you to the appointment.

If you are unable to print and complete these forms before your initial appointment, please arrive 15-20 minutes early to fill them out at the office. Please wear loose comfortable clothing. You may be asked to roll your sleeves up past your elbows or your pants up past your knees. Please allow up to one hour for your initial acupuncture appointment and 20-60 minutes for follow up visits. New Patient Paperwork can take up to 25 minutes to fill out so please arrive early if you are unable to fill it out at home.

How Does Acupuncture Feel and How Many Visits Do I Need


Insertion of slender, disposable needles goes unnoticed by some, and to others, feels like a small pinch followed by a sensation of tingling, numbness, a dull ache, the movement of a warm fluid, or heaviness. The experience of acupuncture can be likened to subtle gates being opened from the outside to the inside in order to facilitate internal communication. The acupuncture needles act like keys in the locks of these gates, remaining in place for about twenty to forty minutes.

Acupuncture is refreshing and involves lying down or reclining in a warm, comfortable, safe space and being transported to a place not unlike that of dreams. Usually deep relaxation and an elevation of spirit accompany treatment.


It is as normal to want to continue resting as it is to be immediately energized. Sometimes there is immediate relief of pain or discomfort; sometimes the acupuncture treatment effects are more evident several days later. Because acupuncture is restorative and encourages the release of tension and worry, there is usually a sense of renewal and calm.


Acupuncture can effectively treat acute and chronic conditions. That being said, there are miraculous cures of apparently intractable problems as well as times when recovery is beyond the scope of acupuncture in spite of dedication and persistence. Ultimately, the only way to discover whether acupuncture is helpful for you is to try it.


Depending on how long a problem has existed, there is a proportional period of time required to correct it. For acute and more superficial problem, perhaps only one treatment is necessary. For one that has been in place for decades, it will take a relatively longer period of time to later the entrenched problem of imbalance. Because there is often a struggle between the need for change and the desire to maintain that which is familiar and stable, treatment outcomes are difficult to predict. Everyone wishes for a cure without change, for recovery without effort.

According to studies by research scientist Bruce Pomeranz, the beneficial effects of acupuncture are cumulative: a greater effect is achieved with frequent acupuncture treatments of proper duration over the course of an extended period of time. Often people experience some benefit quickly, even though the ultimate results may require a more lengthy series of treatments. Many people come once to twice a week or every other week until they reach a point at which a sustainable level of benefit is realized. As symptoms improve, fewer visits are required, individual progress being the yardstick.


Does Insurance Cover Acupuncture


Many insurance companies will either partially or fully cover the cost of an acupuncture treatment — it depends on the company and the policy that you have. It is best to contact your insurance carrier to learn the coverage limitations of your policy. Adina Robinson Acupuncture provides you with an invoice called a Super Bill listing the standardized diagnostic and treatment codes as well as recording the fee that you have paid.


What is the Cancellation Policy


 Adina Robinson Acupuncture has reserved time and space just for you. Your appointments are designed with your health in mind. If you wish to reschedule or cancel your appointment, 24 hour notice is required, or by 4:30PM on Thursday for a Monday appointment. Late cancellations or missed appointments will incur a $50 fee, which will be charged to your account. Missed Acugems Facial Rejuvenation appointments will incur a fee equal to the appointment fee. You may call or email Adina at the office to cancel your appointment.